A letter
The comfy walking shoe with some joy in it.
In a red brick townhouse on a quiet New York street, two friends keep the tea warm and the door open — and the shoes every woman asks about are waiting right beside it.
Somewhere after fifty, a lot of women quietly start dressing to disappear. It usually begins at the feet. You buy the shoe that will not hurt, and you accept that it will be beige, or grey, or plainly built for a problem, and that nobody will ever say a word about it. Nobody tells us to make that trade. We simply stop expecting comfortable shoes to be lovely, and after a while we stop asking.
I have written about women and what they wear for a long time, and I have heard that story more often than I can count. So when women kept telling me about a small house in New York where they felt at home again — in the room itself, and in their own clothes — I wanted to understand what happens behind that door.
It starts at the door. Parker & Hayes lives in a red brick townhouse on a quiet street, behind a blue-gray bay window and a blue-gray front door that is nearly always left open. “Our door is always open,” Margaret says, and she means it literally. There is a small brass plaque beside it, and the women who visit all describe the same greeting: “Come in, make yourself at home.”
Inside it is not a store. It is a home. The front room has warm wood floors, an old wooden table piled with folded knits, and daylight coming in through the bay window. There is a cup of tea if you want one, and nobody rushes you. Every so often Eleanor comes down the staircase in the hall with an armful of knits, past the rail of coats by the stairs, and the two friends tease each other about whose taste is better. Women do not arrive here as customers. They arrive as guests.
Margaret loves a graceful neckline and a touch of polish; Eleanor will always reach for the softest thing in the room. Their house rule settles every argument: nothing comes in unless it is elegant and comfortable. When I asked which piece women ask about most, they both came back to the same spot in the house: by the front door, where a pair of patchwork sneakers called the Carol stands next to their own. “They’re the ones we step into when we open up in the morning,” Eleanor said. So I asked them why, and I am going to let their words carry it.
1Cushioned from the first hour to the fifth
“The two of us are on our feet all day in this house, so this was the test the Carol had to pass. The footbed is cushioned and anatomically shaped, so it cradles the arch instead of leaving it to hang, and the padded sole takes the shock out of pavement, tile and the garden path. The first hour feels exactly like the fifth. That is why a pair lives by our own front door.”
2Roomy and forgiving, nothing pinching
“Most of the women who come in tell us the same thing: their shoes hurt in one particular spot. So we wanted an upper that flexes with the foot rather than fighting it. It gives way over wider feet and tender places without pinching, and the collar at the ankle is gently padded, so it hugs instead of pressing. Take your usual size; they run roomy and kind.”
3Tie the lace once and you are done
“Margaret insisted on this. The lace is a slim leather-look one, and you tie it once at the start of the season and simply slip in and out for the rest of it. No bending over in the hall. Underneath there is a lightly raised cork-tone platform and a wide, stable heel base, so you have a little lift and still feel steady on your feet.”
4A print that lifts a whole outfit
“This is the part women stop in the doorway for. Panel after panel of hand-drawn bohemian patchwork in warm reds, deep blues and sun-washed golds, so no two glances catch the same detail. We wear them from the kitchen table in the morning to lunch with friends: cropped jeans and a white shirt for errands, or a linen dress on a long afternoon out. Four colorways — red, khaki, green and blue — and sizes 5 to 12 US.”
The Carol, next to the usual comfort sneaker
| The usual comfort sneaker | The Carol | |
|---|---|---|
| The feel | Stiff upper that fights your foot | Flexible upper that moves with you |
| The fit | Narrow, pinching at the sore spots | Roomy and forgiving, padded collar |
| Underfoot | Flat, hard, every step felt | Cushioned, shaped footbed, cork-tone platform |
| The lacing | Laces to tie and retie all day | Tie the slim lace once, then slip in and out |
| The look | Beige, white, sensible | Hand-drawn patchwork in four colorways |
Every order leaves the house the way a guest would: with a little card on which Margaret writes two words. Welcome home. It sounds like a small thing. Reading what women write back to them, I am not sure it is.
Because not every woman can walk through that blue-gray door herself, Margaret and Eleanor have now opened it online as well. And to mark it, they are holding their very first Open House — the online kind, with the door standing wide open for a little while.
The Carol Comfort Sneakers

P|H - Bohemian Patchwork Comfort Sneakers Carol
$110.00$54.95Save 50%
- Cushioned, anatomically shaped footbed that cradles the arch
- Roomy, flexible upper and a gently padded collar at the ankle
- Light, breathable build on a wide, stable heel base
- Four patchwork colorways · sizes 5 to 12 US (36–43 EU)
- Free shipping · 30-day returns
Open House prices, for a little while only
What I would tell you if we were friends
So many of us decided, somewhere along the way, that comfortable had to mean invisible. What struck me about Parker & Hayes is how plainly they refuse that: an open door, a warm front room, and a shoe you can walk all afternoon in that someone will still stop you to ask about.
If you have been buying the same sensible beige pair for years, come in and have a look at the Carol. Take your time. Pick the colorway you would reach for on an ordinary Tuesday — the red, the khaki, the green or the blue. Their door is always open.
Welcome home.
Warmly,
Elizabeth Carter
- Free ShippingOn every order
- 30-Day ReturnsWithin 30 days of delivery
- Parker & HayesA townhouse shop in New York
Elizabeth Carter writes for Parker & Hayes. · Parker & Hayes, New York · Free shipping · 30-day returns.